QuickBooks connection has been lost issue eliminated

Edward Martin
3 min readJun 14, 2024

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QuickBooks connection has been lost

QuickBooks is a bookkeeping software that is preferred by people because of its efficiency and the trustworthy services it provides. The software also ensures the security of the financial data and makes it easy for the user to share it among other systems. But the software can sometimes cause trouble to the users due to internal issues. QuickBooks connection has been lost error message appears when the software fails to connect with the company file due to its incorrect location or damage. On the off chance you also came across this error while utilizing your company file, go through this blog to understand the circumstances that triggered this issue and the techniques to fix it.

Eliminate the issue quickly with the assistance of a QB expert available at 1.855.738.2784.

Reasons

The causes of this error message while opening your company file are listed below-

  1. Your computer is running in power saver mode, and some functions are restricted.
  2. Your QuickBooks data has suffered damage, and the software develops issues when the data is processed.
  3. The company file doesn’t exist in the location specified in QuickBooks.

Solutions

The methods to resolve this company file issue are described below-

Solution 1- Repair QB data with the verify & rebuild utility

QuickBooks data can get damaged if the system gets attacked by a virus or data gets corrupted in the hard disk. The company file will turn into an unsupportable format for the software after getting damaged, and you’ll encounter this error message while working on the file or opening it. Intuit provides a verify & rebuild data utility to repair your data in case it gets damaged. You can use this utility to gain access to the company file back. Here are the steps-

  1. Tap the File menu in QuickBooks and select Utilities from the drop-down list.
  2. Click on Rebuild Data and tap Ok in the next window to create a complete backup of your QB data.
  3. The tool will start repairing your data as soon as the backup is created.
  4. After the process finishes, go to Utilities again and select Verify Data.
  5. If the process completes without issues, your data is repaired. But if a ‘Your data has lost integrity’ message appears, click Rebuild now to repair your data.
  6. Reopen QuickBooks after the completion of the process.

If you face issues again while opening your company file, go to the next solution.

Also Recommended: What is Error Code 50004 in QuickBooks Payroll?

Solution 2- Reboot your system and configure power management settings

This issue can also occur if the power management settings restrict some system functions. You must stop the system from running in a power-saving mode that doesn’t allow it to run at full capability. Minor glitches can also lead to this issue, so you must try rebooting your system before setting up the power management settings-

  1. Click the Windows Start button and select the Power option to restart your PC.
  2. Type ‘Power options’ in the search panel and open its window.
  3. Disable standby, sleep, and power-saving modes in the settings.
  4. Try opening the company file in QuickBooks again.

The company file issue will be resolved from your system.

Conclusion

This blog describes why you encounter QuickBooks connection has been lost to the company file error message. The techniques to fix the company file issue are also given in the blog, which we expect you applied, and your QuickBooks runs without errors now.

If you face any trouble applying the solutions, take help from a QB support team reachable at 1.855.738.2784.

You May Read Also: How To Fix QuickBooks multi user mode not working

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Edward Martin
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This is Edward Martin a Professional Freelancer Accountant Who’d Like to share the helpful information regards of QuickBooks, Sage and Other Accounting tool.