Steps to Reliably Troubleshoot QuickBooks Payroll not Working Issue

QuickBooks Payroll not Working

Users require a properly working internet connection to run the payroll function in QuickBooks. When there are issues with the internet connectivity, it can prevent users from running payroll, leading to the QuickBooks payroll not working issue. This error can be triggered when users are running QB in a multi-user environment. If you are encountering the QuickBooks payroll network problem, you can use the solutions provided below to terminate it effectively.

If you are unable to perform the troubleshooting steps or resolve the error message on your own, you can reach out to us at 1.855.738.2784 to get assistance from our team of QB experts.

Common Causes for the QuickBooks Payroll Connection Error

If your payroll updates aren’t working, the following possible scenarios might be triggering the issue –

1. You are running QuickBooks in a multi-user mode while accessing payroll, which is causing issues in operating it.
2. Your payroll security certificate might have expired or become invalid, which is leading to accessibility issues.
3. Your internet connection is weak or unstable, and payroll requires strong connectivity.
4. The date and time settings on your PC are incorrect and need to be adjusted according to the correct time zone.
5. Windows firewall is causing an interference in the system, which is affecting QuickBooks payroll.

Ways to Easily Tackle the QuickBooks Payroll Sign On was Rejected Error

You can reliably dismiss the QuickBooks online login is down issue by using the steps provided below –

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Step 1 — Clear the Browsing History and Exclude Revocation from Internet Explorer

You need to clear the browsing data and remove revocation from internet settings.

1. Open your internet explorer web browser and go to the General tab to click the Browsing History option.
2. Make sure to check the Temporary Internet Files and Internet Files options and then click Delete and OK.
3. Once the browsing history is cleared, go to internet explorer again and click Tools to select Internet Options.
4. Select Advanced Tab, and from under the Security tab, deselect the Check for publishers revocation and Check for server certificate revocation options, followed by clicking OK and restarting your PC.
5. Lastly, access QuickBooks and try sending the payroll data to check if the access issues are correctly removed.

Step 2 — Restore the Advanced Internet Settings from the Advanced Tab

To reliably rectify the Intuit payroll temporarily unavailable issue, you need to restore the advanced internet settings.

1. Exit the QuickBooks application and click Tools in internet explorer to select Internet Options.
2. Under the Advanced tab, click Restore Advanced Settings, and under the settings, ensure that the Use TLS 1.0 option is checked and the Use TLS 1.1 and Use TLS 1.2 options are unselected.
3. Click OK and exit Internet Explorer to restart your computer, and lastly, try to access QB payroll again.

Conclusion

If your QuickBooks payroll not working, you can use the effective steps provided in this article above to eliminate the issue. If the error code remains unresolved, you can reach out to us at 1.855.738.2784 to get direct assistance from our QB professionals.

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