QuickBooks Keeps Freezing? Try These Fixes

Edward Martin
3 min readMay 8, 2024

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QuickBooks Keeps Freezing

Frequent technical issues are often experienced in QuickBooks, including recurring glitches that can lead to QuickBooks keeps freezing. This occurs when the software becomes unresponsive and generates a new off-screen window, making it difficult for users to close the program, resulting in a freezing problem. The freezing problem in QuickBooks is a significant hindrance to the software’s overall functionality, often manifesting as unexpected glitches and interruptions.

During these freezing episodes, users find themselves unable to perform any tasks within the application. This issue commonly arises when the size of the company file surpasses storage limits, leading to operational difficulties due to storage constraints. Additionally, outdated or corrupted system configurations can exacerbate the problem, as can the presence of damaged company files. These factors collectively increase the likelihood of encountering the freezing error in QuickBooks.

Experiencing a frozen QuickBooks can disrupt your regular workflow and cause significant inconvenience. If you encounter technical issues or find it challenging to follow the troubleshooting steps provided in this blog, feel free to reach out to the Support Team for assistance at our 1.855.738.2784.

Why Does QuickBooks Desktop Keep Freezing?

This part of the blog explores the typical causes behind QuickBooks Desktop freezing, which can be a major obstacle when handling your business finances.

  1. If the PDF and preference files become corrupted, users may encounter QuickBooks Event ID 4. Damage to these files can disrupt QuickBooks Desktop functionality, leading to freezing during tasks.
  2. Running QuickBooks in an incompatible Windows compatibility mode can result in issues and freezes. It’s crucial to ensure compatibility settings align properly to avoid disruptions in functionality.

Solutions to Manage Quickbooks Freezing Upon Opening

Experiencing QuickBooks freezing when opening can disrupt your workflow, but simple troubleshooting steps can help resolve the issue and restore smooth operation.

Solution 1: Recover the Portable Company File

If you encounter data problems, QuickBooks enables you to generate a portable file to resolve the issue. Follow the steps provided below to create one.

  1. Open your QuickBooks file and go to the ‘File’ menu.
  2. Choose ‘Create Copy.’
  3. Select ‘Portable Company File’ and then click ‘Next.’
  4. Pick a location to save the portable file, click ‘Save,’ and then ‘OK.’
  5. To restore the portable file, go to the ‘File’ menu and select ‘Open or Restore Company.’
  6. Click ‘Next’ and choose ‘Restore a Portable File.’
  7. Locate the portable file and select it.
  8. Click ‘Open’ and then ‘Next.’
  9. Finally, after changing the location of the company file, if needed, click ‘Save.’

Solution 2: Reset and Download Updates

Resetting and downloading the most recent updates can fix underlying problems linked to outdated software elements, which could be the cause of QuickBooks freezing.

  1. Launch QuickBooks Desktop.
  2. Access the ‘Help‘ menu and opt for ‘Update QuickBooks Desktop.’
  3. Within the ‘Update QuickBooks‘ window, head to the ‘Options‘ tab.
  4. Tap on ‘Mark All‘ and then hit ‘Save.‘
  5. Move to the ‘Update Now‘ tab and select the ‘Reset Update‘ option.
  6. Click ‘Get Updates‘ to commence downloading.
  7. After the download finishes, restart QuickBooks. When prompted, agree to install the new release.

Hopefully, the solutions explained above will help you fix QuickBooks freezing issues. After trying all the above solutions, if your QuickBooks keeps freezing, reach out to QuickBooks Data Services at our 1.855.738.2784 for expert support.

You May Read Also: How To Fix QuickBooks Error 2107

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Edward Martin
Edward Martin

Written by Edward Martin

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This is Edward Martin a Professional Freelancer Accountant Who’d Like to share the helpful information regards of QuickBooks, Sage and Other Accounting tool.