QuickBooks Keeps Freezing: Causes and Solutions

QuickBooks Keeps Freezing

QuickBooks Desktop users encounter recurring glitches and technical bugs, which can result in frequent freezing or crashing of the software. Specifically, QuickBooks keeps freezing due to these problems. This refers to instances where the software becomes unresponsive, creating a new off-screen window in the background. When users attempt to close the software, this additional window persists, causing the software to freeze.

The QuickBooks freezing problem can halt the software’s functionality, causing it to exhibit random glitches and pauses, rendering it unusable. This issue typically arises when the company file exceeds its storage limit, resulting in operational difficulties. The occurrence of this error is highly likely if the system is outdated or corrupted or if the user encounters damaged company files.

To gain further insights into this error, carefully review this segment. Alternatively, you can seek assistance from our QuickBooks technical support experts by dialing our Toll-Free Number 1.855.738.2784, who can help you resolve the issue.

Why is My QuickBooks Desktop Freezing?

This part of the article explores the typical causes behind users encountering issues like QuickBooks Desktop freezing while performing important tasks.

1. Background applications and third-party add-ons could cause interruptions and obstacles during QuickBooks’ operation, potentially hindering its performance.
2. If the user encounters damaged PDF and preference files, it can also lead to QuickBooks running slow problems, causing interruptions in the software’s functionality and workflow.

Fixing the Freezing Issues in QuickBooks Desktop

Numerous solutions are available to resolve QuickBooks’ sudden freezing error. Let’s explore some effective solutions individually to address the issue effectively.

Solution 1: Utilize the QuickBooks Program Diagnostic Tool

The QuickBooks Program Diagnostic Tool becomes essential when your application experiences decreased performance, delays, or crashes. You can initiate the tool from the QuickBooks Tool Hub by following these instructions:

1. Open QuickBooks Tool Hub and select the tab for ‘Program Problems.’
2. Locate and click on the ‘QuickBooks Program Diagnostic Tool’ button.
3. Initiate the scan by selecting ‘Start Scan,’ which will take approximately 20 minutes to complete.
4. Once the tool finishes and the process concludes, close and then reopen QuickBooks to utilize its functions.

Solution 2: Recover the Portable Company File

You can recover the portable company file by using these steps to avoid QB freezing issues:

1. Begin by opening the QuickBooks file and choosing ‘File’ from the menu.
2. Then, select ‘Create Copy.’
3. Opt for the ‘Portable Company File’ option and proceed by clicking ‘Next.’
4. Choose a location to save the portable file, then click ‘Save’ and confirm by selecting ‘OK.’
5. To restore the portable file, navigate to the ‘File’ menu and select ‘Open or Restore Company.’
6. Next, click ‘Next’ and choose ‘Restore a Portable File.’
7. Locate the portable file and select it.
8. Click ‘Open’ and then ‘Next.’
9. Finally, adjust the location of the company file if needed and click ‘Save.’

As we wrap up this segment, we hope the knowledge above will help you troubleshoot issues when QuickBooks keeps freezing. However, in case you need any additional information related to QB’s sudden shutting down or other errors, you may get in touch with the support team via our Toll-Free Number 1.855.738.2784.

You May Read Also: How To Fix QuickBooks error 557