Company File Not Found QuickBooks: Causes and Solutions

Edward Martin
3 min readApr 15, 2024

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Company File Not Found QuickBooks

QuickBooks is widely used accounting software by businesses globally. However, users may face errors while working on QuickBooks, one of which is the company file not found QuickBooks error. Users may encounter this error when they try to open their company file, but QuickBooks cannot locate it. In this blog, we will discuss the causes of the Company File Not Found error in QuickBooks and the solutions to fix it.

Are you finding it difficult to follow this guide and are looking for some quick guidance? If so, dial 1.855.738.2784 and get in touch with the team of QuickBooks experts and consult the issues you are facing.

Causes of Company File Not Found Error in QuickBooks

Understanding the causes of Company File Not Found error can help ease the troubleshooting process. Let’s get familiar with these major reasons

  1. Changes in the storage location of the company file.
  2. QuickBooks cannot locate the company file due to incorrect settings.
  3. The permissions of the folder containing the company file are not correct.
  4. Corrupt or damaged company file.

Read Also: What is error code 12031 in QuickBooks payroll?

Troubleshooting Solutions for Company File Not Found Error in QuickBooks

To fix the Company File Not Found error in QuickBooks, follow the troubleshooting solutions mentioned below:

Solution 1: Check for the Company File in the Correct Path

Sometimes, the location of the company file changes, resulting in the Company File Not Found error in QuickBooks. Check if the company file is saved in the correct location.

  1. In the QuickBooks program, go to the File menu at the top.
  2. Select Open or Restore Company.
  3. Choose the option for ‘Browse for Company File’ and click on it.
  4. Check the path and see if the company file is saved in the correct folder.

Solution 2: Modify the Folder Permissions

Sometimes, incorrect folder permissions can cause the Company File Not Found error. Here are the steps to fix the folder permissions:

  1. Locate the folder with the company file on your computer.
  2. Right-click on the folder and click on Properties.
  3. Click the Security tab and select the user account.
  4. Click on the Edit button and check the Full Control box.
  5. Click on Apply and then hit OK to ensure the changes are saved.
  6. If the error persists, try Solution 3.

Solution 3: Update QuickBooks and Windows to the Latest Versions

Outdated QuickBooks versions or Windows updates can sometimes cause the Company File Not Found error. Here are the steps to update QuickBooks and Windows:

  1. From the top of your screen, click on the Help menu in QuickBooks Desktop.
  2. Choose the Update QuickBooks Desktop option, and it will redirect you to the Update QuickBooks Desktop window.
  3. Further, move to the Update Now tab.
  4. Check all the boxes for updates and click on Get Updates.
  5. Restart your computer once the updates are installed without any issues.

Solution 4: Repair Corrupt or Damaged Company File

A corrupt or damaged company file can cause the Company File Not Found error in QuickBooks. Here are the steps to repair the company file:

  1. Open QuickBooks and click on File.
  2. Select Utilities and then Verify Data.
  3. Follow the on-screen instructions and check for errors.
  4. Select the Rebuild Data option if errors are detected.
  5. Follow the prompts to complete the process.

The company file not found QuickBooks can be resolved by following the above-mentioned troubleshooting solutions. Ensure that the company file is saved in the correct folder and permissions are set correctly. If that does not help you fix the issue, dial 1.855.738.2784 and connect with our team of QuickBooks experts. The team is available to assist you with the best.

You May Read Also: How To Fix QuickBooks File Doctor Taking a Long Time

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Edward Martin
Edward Martin

Written by Edward Martin

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This is Edward Martin a Professional Freelancer Accountant Who’d Like to share the helpful information regards of QuickBooks, Sage and Other Accounting tool.